Billing
Manage payments and subscriptions.
6 articles
How do I update my billing information?Go to Settings, Billing, then Update Payment Method. Card and ACH are both supported. The next invoice will use the updated method automatically.
What happens if my payment fails?Understand how failed charges are handled and how to restore access.
How do I cancel my Hubfluence subscription?Cancel from Settings, Billing, Manage Subscription. Access continues through the end of your current billing period. No partial refunds.
Can I switch plans after subscribing?Yes. Upgrade or downgrade any time from Settings, Billing. Changes prorate to the day and apply immediately on the next invoice.
Why my subscription price changedSubscription prices change when you upgrade plan, add a workspace, or hit a usage tier. The change is itemized in your next invoice.
Multiple users on one workspaceInvite teammates as Members or Admins from Settings, Team. Each user gets their own login and inherits the connected TikTok Shops automatically.