This error usually looks like this:
“Error starting campaign: Request failed with status code 404”
It means the system couldn’t find a required resource (usually a TikTok product or linked bot configuration) at the time you clicked “Start Campaign.”
But don’t worry, this happens most commonly after periods of inactivity, TikTok token expirations, or connection drops.
✅ How to Fix It:
Refresh the page (most common fix)
In most cases, reloading the page will re-sync your TikTok Shop products and reconnect the right endpoints.
Once refreshed, retry launching your campaign.
Double-check your product selection
Make sure a TikTok product is selected and valid (not deleted or expired).
If needed, re-select or re-link the product before starting the bot again.
Reconnect your TikTok Shop
Go to Settings → Integrations
Disconnect and reconnect your TikTok Shop account
Then retry launching the campaign
🛠 Still not working?
If you still need help, message us in our Discord support server! We’ll jump in and get it sorted as fast as we can!