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Why can’t I see my samples or sample requests?

How to fix missing or stuck sample data in your dashboard.

Updated over 3 weeks ago

If your Samples tab isn’t loading properly, try these options for a quick fix:

  • First, try a manual page refresh

  • If you just added the store or connected your TikTok account, it may take a bit to sync!

  • Disconnect and reconnect the TikTok Shop integration!

Still not working? Message in our Discord or email [email protected] for help!

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