Yes. Discord is the fastest channel and where most operators get answers within minutes. The Help Center handles documentation. Email reaches the founders for private questions.
Our primary support channel is Discord, which you can access directly from your dashboard by clicking the dropdown in the top-left. This is the fastest way to get help, ask questions, and get updates from the team. Response times during business hours are usually a few minutes, sometimes faster, so if you're stuck mid-campaign or a setting isn't behaving the way you expect, this is the right first move.
The Help Center covers feature guides, common questions, videos, and step-by-step instructions for setup. It's a good place to start if you're looking for documentation, and it's searchable, so you'll often find the answer faster than waiting on a reply.
If you need to reach us privately, you can email [email protected] and one of the founders will personally respond. Email is slower than Discord (usually within a business day) but the answer comes from the people who built the product.
For most questions, Discord is the quickest.