If you are not happy with your subscription, reach out. We look at refund requests on a case-by-case basis rather than running a blanket policy.

Refunds are handled case by case. We do not offer automatic or blanket refunds, but if something went wrong or you think your situation warrants one, contact our team with your account email and a short note and we will review it with you. The fastest way to reach us is Discord.

Message our team with your account email and a short note on what happened and what you are asking for. The more context you give, the faster we can review it. Reach us in our Discord support server for the quickest reply.

You do not need a refund request to cancel. You can cancel your subscription any time from Settings, Billing, Manage Subscription. Your access continues through the end of the current billing period, so canceling stops the next charge rather than cutting you off immediately.

A failed charge is not the same as a refund. If you lost access after a failed payment, update your payment method under Settings, Billing, and access is restored once the charge goes through. Reach out if it does not come back on its own.

If you are considering a refund because Hubfluence is not delivering what you expected, let us try to fix it first. Book a call and we will look at your setup. Otherwise our Discord is the fastest way to reach us.