Hubfluence displays your invite limit exactly as TikTok Shop reports it. If the dashboard shows zero invites or a number that doesn't match what you expected, the issue is almost always on TikTok's side, and it's worth understanding how TikTok actually calculates this.
The number of new-creator invites you get each week is based on creator-attributed GMV and affiliate-attributed GMV, which is a specific subset of your total shop sales. Only the GMV TikTok ties back to a creator video or an affiliate link counts. Direct shop traffic, off-platform sales, and any GMV that isn't attributed to a creator or affiliate doesn't move the quota. So a shop doing $200K a month in total Shopify revenue but zero through creators and affiliates has the same invite eligibility as a brand-new shop with zero sales. The metric TikTok cares about is whether your creator program is generating revenue, not whether the brand overall is doing well.
Example
Sales Source | Counted Toward Invite Limit? |
Creator video-linked GMV | Yes |
Affiliate link-linked GMV | Yes |
Direct shop purchases (no attribution) | No |
Off-platform sales | No |
Hubfluence pulls the current quota, remaining balance, and outreach limits directly from your connected TikTok Shop in real time. If TikTok reports zero invites, Hubfluence shows zero. The Outreach Sequences page displays your current invite balance, sends outreach within whatever TikTok allows, and stops automatically when the quota is reached.
The most common reason you'd see zero invites is that your creator-attributed and affiliate-attributed GMV is currently low or zero. Other common causes: TikTok hasn't synced your latest GMV yet (there's usually a sync window of a few hours), your shop was recently connected and isn't fully synced yet (wait 24 hours before treating zero as a problem), or you haven't crossed TikTok's eligibility threshold for outreach at all, which newer shops sometimes hit and read as a Hubfluence issue.
The fastest sanity check is to go to TikTok Seller Center directly and look at the invite balance there. If TikTok reports the same number Hubfluence is showing, the issue is on TikTok's side and the answer is to grow creator-attributed GMV until the quota unlocks.
If TikTok reports a different number than Hubfluence, drop a message in the support Discord and we'll look into the sync.